I thought that personally fitting wooden flooring for my tenants would be easy. How wrong I was! I soon discovered that there were so many gaps in between each individual slat that I was worried the whole floor might give way! I had to do something quickly, especially as my new tenants were due to move in. When I called you and asked if you could sort this out for me as quickly as possible, I was relieved when you said that you could. The property was draughty enough as it is, and when there are gaps in between wooden slats, this just made things even worse. But thanks to your team, the work was completed quickly and to a really high standard, and the property was very comfortable. The only draught which was noticeable was when the window was open! If I decide to fit wooden flooring in my other properties and the same situation happens again, I know who to call.